Policies

Billing authorization:

Your first payment will be taken in the form of credit or debit card. Each charge thereafter will be made via an automated debit from an account designated by you. 

All monthly automatic transactions will be charged on the 1st day of each month. 

Guardian Swim School collects a yearly, non-refundable, administration fee of $25 per child. The fee is due on the child’s anniversary month for each year the child is enrolled in swim lessons.

All monthly automatic debit transactions will be charged on the 1st day of the month for the current month of lessons. Any holidays that Guardian Swim school is closed on will be prorated in your tuition for each month.

Due to operational costs, NO REFUNDS, CREDITS OR TRANSFERS WILL BE ISSUED.

A $10 charge will be assessed on all late payments.

All swimmers under the age of 4 (even if potty trained) are REQUIRED to wear TWO REUSABLE cloth, snug fitting, (washable, cloth-lined) swim diapers (pool pants). Disposable diapers alone are ineffective and therefore, unacceptable. We must maintain a healthy swim environment and this means we will NOT compromise on this standard. Thank you for your help in keeping our pool safe for all swimmers.

Make-up & Absence Policy:

Guardian Swim School allows 1 free makeup lesson per month per class enrolled. Any additional makeups given will be $30.00.

Absence notifications must be received 4 hours prior to your scheduled class time to be eligible for a make-up class. Once you notify Guardian Swim School of an absence, that spot is no longer yours and may be offered to another student for that day.

Once a make-up class is scheduled, it cannot be rescheduled or made up if missed.

Make-up class eligibility expires 30 days after the missed class. Make-up classes expire on the drop date if withdrawing from lessons and cannot be carried over.

To maintain the integrity of our classes, we ask that you report an absence as soon as possible.

No notifications and no shows will not be eligible for a make-up class.

Missed Private or semi-private lessons will be made up in a group class. 

Note: We will do our very best to get you scheduled for a make-up class as soon as possible; however, they are based on availability and are not guaranteed. Makeups cannot be transferred to pay for classes and hold no cash value.

Withdraw Policy:

In order to cancel a child’s swim lessons, a completed withdrawal form must be submitted at least 30 days prior to the last lesson. Withdrawal forms can be found on our website and/or parent portal. Unfortunately, handwritten letters or typed emails will not be accepted as a form of cancellation. Cancellation of your enrollment will lead to a forfeiture of all make-up swim lessons not used prior to cancellation.